Rights Library

Under NADRA policy, CNIC should be issued within 30 days. You have the right to track your application and file a complaint if delayed.

You have the right to know the reason for rejection and the right to appeal or reapply with corrected documents.

Every child born in Pakistan has the right to a B-Form (Child Registration Certificate). Parents can apply at any NADRA center.

NADRA services have official fixed fees. No official can demand extra payment. This is corruption and you can report it.

You have the right to obtain Family Registration Certificate for visa, school admission, and official purposes within reasonable time.

Normal passport processing takes 10-15 working days. Urgent processing available for additional fee. You have right to track application status.

Passport services have fixed official fees. No employee can demand extra payment. You are protected under anti-corruption laws.

You have the right to know rejection reason and reapply after resolving the issue. Common reasons include incomplete documents or police verification issues.

Police verification is mandatory but must be completed within 7 days. Delays beyond this are grounds for complaint to passport office.

You have the right to apply for reissuance of lost or damaged passport. Report loss to police and apply at passport office.

After passing driving test, license must be issued within 15 working days. You have paid for the service and deserve timely delivery.

Driving license fees are fixed by government. No official can demand extra payment. Refusing and reporting is your legal right.

Learner driving permit should be issued same day upon application with valid CNIC and medical certificate.

International driving permit should be issued within 3-5 working days for valid license holders.

You have the right to correct errors on your driving license at no extra cost if the error was made by the issuing authority.

Under Pakistan labour laws, wages must be paid by the 7th of each month. Delayed salary is a violation of your legal rights.

Under labour law, permanent employees are entitled to one month notice or salary in lieu. Wrongful termination can be challenged in Labour Court.

Every worker has the right to a written appointment letter stating terms of employment, salary, and benefits.

Overtime work must be compensated at double the normal rate. Forced unpaid overtime is illegal under labour laws.

Every worker has the right to a safe workplace free from harassment. Protection Against Harassment of Women at Workplace Act applies to all workplaces.

Employers must register employees with EOBI and Social Security. You have the right to these benefits after employment.

Under Consumer Protection Act, you have the right to refund, replacement, or repair for defective products within warranty period.

Shops must sell at printed or displayed price. Overcharging is illegal under Price Control and Prevention of Profiteering laws.

Selling fake medicines is a serious crime. You have the right to safe, genuine medicines and can report violations.

Online sellers must deliver products as described. Non-delivery or fraud can be reported to FIA Cyber Crime and Consumer Protection authorities.

You have the right to safe food. Food businesses must maintain hygiene standards under Punjab/Municipal food laws.

You have the right to accurate billing based on actual meter reading. You can request meter testing if bill seems incorrect.

While load shedding schedules exist, excessive unscheduled outages can be reported. Urban areas have minimum supply guarantees.

Gas companies cannot disconnect supply without prior notice except in safety emergencies. Wrongful disconnection is challengeable.

Citizens have the right to clean drinking water. Water and Sanitation Agency (WASA) is responsible for water supply in major cities.

New electricity connections should be provided within 30 days of application with complete documents and payment.

Under PTA regulations, ISPs must provide service as per package. Chronic poor service is grounds for complaint and refund.

Police cannot confiscate your CNIC without legal authority and proper documentation. CNIC is your fundamental identity document.

Under Section 154 CrPC, police MUST register FIR for cognizable offenses. Refusal to register FIR is illegal and you can complain to senior officers.

Police cannot detain you beyond 24 hours without magistrate order. Harassment and illegal detention are violations of fundamental rights.

Demanding bribe is a criminal offense under the National Accountability Bureau and Anti-Corruption laws. You are protected when reporting.

Police character certificates should be issued within 7 working days for employment and visa purposes.

You have the right to challenge traffic challans in traffic court if wrongly issued. Video evidence strengthens your case.

Government employees are paid to serve citizens during office hours. Absenteeism and refusal to serve are misconduct.

Every landowner has the right to obtain copy of land record (Fard) from Patwari or Land Record office.

Every birth must be registered and birth certificate issued by Union Council or NADRA within 60 days of birth.

Retired government employees have the right to timely pension disbursement. Delays beyond 3 months are actionable.

Schools must provide transfer certificates, character certificates, and result cards to students upon request.

Municipal corporations are responsible for waste collection. Regular collection is a basic municipal service.

Municipal authorities must maintain street lighting for public safety. Non-functional lights should be repaired promptly.

Citizens can report illegal construction that violates building bylaws. Municipal authorities must take action.

Road maintenance is the responsibility of municipal or highway authorities. Damaged roads must be repaired for public safety.

Public land and footpaths belong to citizens. Encroachment by shops or individuals is illegal and can be reported.

Domestic violence is a crime under Pakistan Penal Code and Domestic Violence Act. You have the right to protection, shelter, and legal action.

Protection Against Harassment of Women at Workplace Act 2010 protects all women. Employers must have Internal Complaint Committee.

Article 25-A of Constitution guarantees free education for children 5-16 years. Denying girls education is a violation of fundamental rights.

Islamic law and Pakistani law guarantee women's share in inheritance. Denying inheritance is illegal and challengeable in court.

Forced marriage is illegal under Pakistan Penal Code Section 498-B. Marriage requires free consent of both parties.

Stalking and cyber harassment are crimes under PECA 2016 and PPC. You have the right to protection and legal action.

NICOP (National Identity Card for Overseas Pakistanis) should be processed within 30 days of complete application.

Provincial minimum wage must be paid to all workers. Current minimum wage varies by province but must be complied with.

Banks must disclose all charges transparently. Hidden or unauthorized charges can be disputed with State Bank.

Domicile certificate should be issued within 15 working days of application with required documents.