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🏛️ Public Service Complaints

Government office employee absent or not serving public

Last updated: June 2026

Your Right

Government employees are paid to serve citizens during office hours. Absenteeism and refusal to serve are misconduct.

What You Should Do

Note employee name and designation. Complain to office head/superintendent. If unresolved, use Pakistan Citizen Portal.

Relevant Authority

Department Head / District Administration / Pakistan Citizen Portal

Complaint Guidance

File complaint on Pakistan Citizen Portal (citizenportal.gov.pk) or PM Performance Delivery Unit with employee details.

Sample Complaint

On [DATE] at [OFFICE], employee [NAME] was absent/refused service during office hours [TIME]. I request disciplinary action.
government
office
absent
not working
sarkari
employee
service
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This information is intended as general civic guidance and should not be considered formal legal advice.