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Utility Complaints

Water supply issues or contaminated water

Last updated: June 2026

Your Right

Citizens have the right to clean drinking water. Water and Sanitation Agency (WASA) is responsible for water supply in major cities.

What You Should Do

Report to WASA complaint center. For contamination, also contact District Health Department. Document water quality issues with photos.

Relevant Authority

WASA / Municipal Water Department / District Health Officer

Complaint Guidance

File complaint at WASA office with address and photos. For health issues, contact Health Department for water testing.

Sample Complaint

At [ADDRESS] in [AREA], water supply has been [ISSUE: discolored/absent/contaminated] since [DATE]. I request immediate resolution and water quality testing.
water
paani
wasa
contaminated
no water
dirty water
supply
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This information is intended as general civic guidance and should not be considered formal legal advice.