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🏛️ Public Service Complaints

Pension not being disbursed to retired government employee

Last updated: June 2026

Your Right

Retired government employees have the right to timely pension disbursement. Delays beyond 3 months are actionable.

What You Should Do

Contact AGPR (Accountant General) office or provincial pension department. Submit pension book and retirement order.

Relevant Authority

AGPR / Provincial Pension Department / Treasury Office

Complaint Guidance

File complaint with AGPR and department head. Escalate to Ombudsman if unresolved in 30 days.

Sample Complaint

I retired from [DEPARTMENT] on [DATE] but pension has not been disbursed for [MONTHS]. Pension account: [NUMBER]. I request immediate release.
pension
retired
government employee
retirement
payment
pensioner
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This information is intended as general civic guidance and should not be considered formal legal advice.