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🛒 Consumer Protection
Defective product with no refund or replacement
Last updated: June 2026
Your Right
Under Consumer Protection Act, you have the right to refund, replacement, or repair for defective products within warranty period.
What You Should Do
Return product to seller with receipt and warranty card. File written complaint with seller. If refused, contact Consumer Protection Council.
Relevant Authority
District Consumer Protection Council / District Administration
Complaint Guidance
File complaint at District Consumer Court with receipt, product, and correspondence with seller.
Sample Complaint
I purchased [PRODUCT] from [SHOP] on [DATE] for Rs. [AMOUNT]. The product is defective: [DESCRIPTION]. Seller refuses refund/replacement. I request consumer court intervention.
defective
faulty
broken
refund
replacement
warranty
product
This information is intended as general civic guidance and should not be considered formal legal advice.