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🛒 Consumer Protection
Bank charging hidden fees
Last updated: June 2026
Your Right
Banks must disclose all charges transparently. Hidden or unauthorized charges can be disputed with State Bank.
What You Should Do
Request fee breakdown from bank. File written dispute with bank branch. If unresolved, complain to State Bank Banking Ombudsman.
Relevant Authority
State Bank Banking Ombudsman / Bank Branch Manager
Complaint Guidance
File complaint at SBP Banking Ombudsman portal with account details and disputed charges.
Sample Complaint
Bank [NAME], account [NUMBER]: Unauthorized charges of Rs. [AMOUNT] for [SERVICE] on [DATE]. I request reversal and explanation.
bank
hidden fee
charges
unauthorized
banking
account
This information is intended as general civic guidance and should not be considered formal legal advice.